Privacy Policy

1. Introduction

DeCar Beleggings (Pty) Ltd, trading as Everest Motoring ("we", "us", or "our") is committed to protecting and respecting your privacy in accordance with the Protection of Personal Information Act 4 of 2013 ("POPIA"). This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our dealership or use our website.

2. Information Officer

In terms of POPIA, our Information Officer is responsible for ensuring our compliance. Queries regarding this policy or your personal information should be directed to:

• Information Officer: [Information Officer Name]
• Email: sales@everestmotoring.co.za
• PAIA Manual: [PAIA Manual Link]

3. Information We Collect

We may collect the following categories of personal information:

• Identity & Contact Data: First name, last name, email address, phone number, and physical address.
• Financial Data: Bank account details, credit history, and income information (required for vehicle financing applications).
• Transaction Data: Details of vehicle purchases, services, and payments.
• Technical Data: IP address, browser type and version, time zone setting, and browsing behavior on our website.

4. Purpose of Processing

We process your personal information for the following specific purposes:

• To process vehicle finance applications and perform credit checks (with your explicit consent).
• To manage our business relationship with you and provide customer service.
• To notify you of updates to vehicles matching your profile or service reminders.
• To comply with legal obligations under the National Credit Act, Financial Intelligence Centre Act (FICA), and SARS requirements.
• To detect and prevent fraud or other illegal activities.

5. Third-Party Sharing

We may share your information with third parties only where necessary for the purposes outlined above, or where required by law. These parties include:

• Vehicle financing institutions and banks.
• Credit bureaus.
• Insurance providers.
• Legal and regulatory authorities (SARS, FIC).
• IT service providers who process data on our behalf under strict contractual obligations.

6. Storage & Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction. Your data is stored securely on servers located within the Republic of South Africa.

Strict Document Deletion Policy: To ensure your absolute privacy, any financial or identity documents uploaded directly by you via our client portal are automatically and permanently deleted from our servers as soon as the vehicle associated with your application is marked as Sold.

Other general administrative records are retained only for as long as necessary to fulfill the purposes for which they were collected, or as required by law (typically up to 5 years for financial records).

7. Your Rights Under POPIA

You have the right to:

• Request access to your personal information.
• Request the correction or deletion of inaccurate or irrelevant information.
• Object to the processing of your personal information at any time.
• Withdraw your consent for direct marketing.
• Lodge a complaint with the Information Regulator (South Africa) if you believe your rights have been infringed.